Refund Policy

Full Refund Guarantee

We want you to feel confident when booking with LocalPal. If for any reason you are not satisfied with your experience, we offer a full refund on your service fees.

How to Request a Refund

To request a full refund, please contact our support team at support@localpal.travel within 7 days of your service date. Include your booking details and a brief explanation of your request.

Provider Cancellations

If a provider cancels your service, we will automatically issue a full refund and notify you. We also offer assistance to find an alternative LocalPal if available.

Dispute Resolution

For any disputes regarding refunds, please reach out to our support email above. We aim to resolve all requests within 3 business days.

Questions?

If you have any questions about our refund policy, email us at support@localpal.travel.